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For the past year, Forcepoint’s Customer Support organization has been working to fine tune operations and infrastructure to better support our customers with their cybersecurity initiatives. We’ve received a lot of enthusiastic feedback and suggestions from our customers, partners, and colleagues on the experience they’d like to have and the capabilities they need to do their jobs.
Join Today
Join Today
I’m excited to share enhancements made to our Forcepoint Customer Hub that directly resulted from our community’s input. The Hub is your portal to the most personalized support for your Forcepoint cybersecurity products, including self-help tools, knowledge articles, community interactions, and support case submissions.
Here’s what you told us:
Every customer and partner should have received an email invitation to activate their Customer Hub membership. The Forcepoint Customer Hub is available for existing and potential customers who have an active or established business relationship with Forcepoint.
In case you didn’t get the invite, just login at https://support.forcepoint.com/CreateAccountwith the email address on file with Forcepoint. If you forgot the email address, please contact your Forcepoint Account Manager.
Once you’re part of the online community, please let us know how we’re doing. Just click the Feedback button on the Customer Hub home page to share your thoughts directly with us.
Thank you to all the Forcepoint colleagues who helped improve the Hub and the support experience for customers, including: the Digital Customer Experience, CSO Operations, Program Management, System Architecture, and UAT teams.
And thank you to our customers and partners!
Forcepoint is the leading user and data protection cybersecurity company, entrusted to safeguard organizations while driving digital transformation and growth. Our solutions adapt in real-time to how people interact with data, providing secure access while enabling employees to create value.
As Senior Manager over Forcepoint’s Digital Customer Engagement Team, Cora is responsible for the customer HUB experience including our new global chat offering. She leads Forcepoint's team that focuses on creating and maintaining knowledge base content,...