so, long story short, we reseted my deceased sister in law pc and the computer chose to forget the pin and its asking us to create a new one by using her microsoft account, which, we cant. Already talked with customer support, did the recovery account and provided her data (they said we don't know her) and now we are coming here. Does anyone know a way to override or to enable it again?
Note: we DO have the computers pin, it just wont let us use it