SOAR use cases include automating repetitive tasks in the SOC, such as phishing response, malware containment, threat hunting, and patching. These platforms reduce manual effort, accelerate response times, and improve analyst efficiency, making them essential for modern security operations. As threats evolve, SOAR is also expanding beyond the SOC to support broader use cases, such as onboarding and brand protection.
SOAR stands for Security Orchestration, Automation, and Response. It is a crucial technology platform in security operations that enables organizations to collect threat-related data from various sources, standardize incident response processes, and automate repetitive security tasks. The primary goal of a SOAR is to improve the efficiency and effectiveness of the Security Operations Center (SOC) team.
Continue reading to discover some of the top SOAR use cases in cybersecurity that can be more effectively managed with agentic AI automation.
Slow, manual processes limit a SOC team’s proactive threat hunting capabilities. Most threat research typically involves collecting evidence by manually reviewing logs and accessing multiple third-party systems. Fortunately, threat hunting can be improved with SOAR solutions. SOAR automates the analysis, correlation, and enrichment of data from those logs, significantly improving the speed of the threat research process.
For example, a threat hunter typically has to access a SIEM application and search through dozens of logs, then download the results for analysis. A SOAR platform can perform all those steps automatically without human intervention. As a result, analysts can then spend more time hunting new threats and getting ahead of advisories.
Millions of phishing emails are sent daily, resulting in increasingly damaging attacks. For a typical organization, manually triaging just one of these suspected emails can take between 10 and 45 minutes. It’s nearly impossible for SOC teams to investigate every phishing attempt that targets their company.
When you use SOAR to combat phishing attacks, your incident response processes are clearly defined and consistently executed. Rather than relying on human intuition, SOAR tools bring rigorous logic that speeds up response times and reduces human error. It’s also possible to automate containment based on observed behaviors, rather than waiting until a phishing attempt is reported or discovered by your security team. SOAR automates the investigation process and quarantines suspected emails, allowing your SecOps team to focus on more significant threats that require in-depth investigation.
Malware detection is often manual and unstructured, requiring hours to identify it across multiple endpoint sources and then quarantine infected devices. With SOAR, this process can be automated. As soon as malware is detected on one endpoint, it can be immediately checked against other endpoints to determine if they have also been infected. If an infection is identified, the platform can quarantine potentially infected devices before they spread across the network.
The idea of using SOAR platforms for patching and remediation may not seem exciting, but it’s an underrated use case with great potential. Utilizing SOAR to monitor and automatically apply patching management removes the mundane cycle of manually monitoring and updating patches. Not only does this save time for the SecOps team, but it also dramatically reduces an organization’s risk of falling victim to a successful attack.
SOAR platforms also grant access to valuable information about vulnerabilities in an organization. Security flaws, such as missing patches, errors in firewall rules, and misconfigured encryption settings, are made visible, allowing your team to address vulnerabilities efficiently.
While not a direct security incident, compliance is a massive time sink for security and GRC teams. SOAR capabilities can be extended to GRC automation, automating the gathering, correlation, and documentation of security data required for various regulatory frameworks.
Instead of manually pulling reports from dozens of different systems, a SOAR platform can automatically execute queries across your environment, compile all the necessary logs and audit trails, and generate a consolidated report ready for review. This transforms the chaos of multi-framework audits into a consistent, repeatable process for compliance audit readiness.
Insider threats, whether malicious or negligent, pose a significant risk, but manually monitoring user behavior is resource-intensive and prone to error.
The platform integrates with HR systems, User and Entity Behavior Analytics (UEBA) tools, and access management systems. When a suspicious event is flagged (e.g., an employee accessing sensitive files late at night, or a user exporting an unusually large volume of data), the SOAR playbook can automatically:
One of the most powerful examples of a SOAR use cases is the complete handling of phishing emails. When a suspicious email is reported, the SOAR platform triggers an automated workflow that begins by extracting Indicators of Compromise (IOCs), such as URLs and file hashes. The platform then uses security orchestration to query multiple external Threat Intelligence sources and detonate the attachment in a sandbox.
If the threat is confirmed, the system immediately launches the final SOAR incident response: communicating with the email gateway to purge the malicious email from all user inboxes and instructing the network security tools to block the sender’s IP at the firewall, thus achieving rapid containment and dramatically reducing the MTTR.
SOAR platforms have been helping SOC teams improve common workflows, such as those outlined in this blog, for over a decade. However, rigid playbooks and limited adaptability often constrain their capabilities. Agentic AI automation overcomes these barriers by autonomously analyzing context, recommending next-best actions, and executing workflows across SOC environments.
By moving beyond traditional SOAR, organizations gain the flexibility, scale, and intelligence needed to secure everything from legacy on-premises systems to modern cloud-native environments..
Discover how agentic AI automation can help your team implement AI-driven security automation at scale and unlock the full potential of your SOC.
SOAR is a crucial technology platform that improves the efficiency and effectiveness of the SOC team. Its core SOAR capabilities are built on three pillars: orchestration (connecting disparate security tools), automation (automatically executing defined tasks), and response (executing remedial actions). The top SOAR use cases and SOAR automation use cases include automating the full cycle of phishing response (purging emails, blocking IPs), malware containment (isolating infected devices), threat hunting, and patching and remediation. These automated workflows, or SOAR playbook use cases, significantly accelerate SOAR incident response by reducing the MTTR.
Traditional SOAR platforms promise relief but often fall short, struggling with high maintenance demands, limited integrations, and inflexible processes. Learn what makes AI automation different.
In cybersecurity, SOAR stands for Security Orchestration, Automation, and Response. It refers to a platform that centralizes alerts from multiple security tools and automates repetitive tasks involved in threat triage and remediation, helping Security Operations Center (SOC) teams respond faster and more efficiently.
The core SOAR capabilities are built on three pillars:
SOAR improves incident response by reducing MTTR through automation of time-consuming tasks, including alert triage, data enrichment, and containment actions like endpoint isolation or malicious email deletion.
SOAR network security involves using the platform to dynamically control network access and traffic. A typical example is when a malicious IP address is confirmed during an investigation; the SOAR platform instantly communicates with the organization’s firewall to automatically create a block rule, preventing that threat actor from communicating with the network perimeter or internal systems again.