If this isn't allowed im sorry idk where else to post

This is the dumbest thing ever lol but i used to play this game called animal jam, and for some reason the password is just not the same for the account and neither is the email.

I want into my account again so bad for the nostalgia and its actually driving me insane bc the people who made the game cant help me even though I have proof that my email atleast used to be attached to the account