As part of the release notes for Jamf Pro 11.18.0, it was mentioned that the Self Service+ app could now be deployed by default in place of the Self Service app (also referred to as Self Service classic.)

Choosing to deploy the Self Service+ app by default in place of the Self Service classic app will result in the following changes taking place on all macOS 13 Ventura and later Macs which are managed by that Jamf Pro server:

• Existing installations of the Self Service classic app are removed from managed Macs running macOS 13 or later.
• The Self Service+ app is installed on managed Macs running macOS 13 or later as part of a managed Mac’s next check-in with Jamf Pro
• The Self Service+ app is installed on managed Macs running macOS 13 or later following enrollment.
• The Self Service+ app is automatically updated to the latest version of Self Service+ as new Self Service+ updates are released.

Managed Macs running macOS 12 Monterey or earlier will not have these changes occur. These Macs will continue to use the Self Service classic app.

For more details, please see below the jump.

To enable the Self Service+ app for default deployment to managed Macs running macOS 13 Ventura and later, please use the following procedure:

1. Log into Jamf Pro with an administrator account.

2. Go to Settings: Jamf Apps

3. Select Self Service+

4. In the Self Service+ settings, select the checkbox for Use Self Service+ as the default end user application.

5. Verify the setting is set as desired. Once verified, click the Save button.

Note: Once this option is enabled, all managed Macs running macOS 13 or later will use only the Self Service+ app. It will not be possible to run both the Self Service+ app and the Self Service classic app on the same computer.

Once enabled, you should expect to see the following:

• The Self Service+ app be deployed to all macOS 13 Ventura and later Macs which are managed by that Jamf Pro server.
• The Self Service classic app be removed from all macOS 13 Ventura and later Macs which are managed by that Jamf Pro server.

For those who want to test the Self Service+ app while continuing to use the Self Service classic app, please see the documentation linked below:

Deploying Self Service+ to End User Devices Using a Policy:

https://learn.jamf.com/en-US/bundle/self-service-plus-documentation/page/Self_Service_Installation.html