Dear Community,

The 2402 release (February 2024) for SAP Sales and Service Cloud is approaching.

We will be adding the release webcast-related information and assets here in our community. This will allow you to access the on-demand recording after the live event, short demos if available, slide deck, and also keep the conversation alive.

Register Here! SAP Sales and Service Cloud – 2402 Release Briefing Webcast

• When: Tuesday, January 23, 2024 @ 4:00 – 5:30 pm CEST/ 10:00am -11:30 am EDT.
• Who: Presented by Emmanuel Desert and Sales & Service Cloud Product Managers
• What: Get an insightful preview on the planned innovations for the upcoming February 2024 release (2402) of SAP Sales and Service Cloud. Hear directly from our product management team about what’s new in this release. We’ll talk about highlights in Platform & Integration, Sales, and Service.

Visit the documentation page to check out the current updates.

Please bookmark our 2024 release schedule located here.

Highlights for the 2402 Release:

SAP Sales Cloud Core

• Coming soon

Dynamic Visit Planning Add-On

• Coming soon

Intelligent Sales Add-On

• Coming soon

Platform

• Coming soon

SAP Service Cloud Core:

• Coming soon

Agent Desktop Add-On:

• Coming soon

Demo Videos:

• Coming soon