We are excited to announce today the general availability of our SAP Signavio November 2023 release.

The main highlights of this release include the introduction of new and enhanced value accelerators, a widget builder for a more intuitive widget creation process, incremental UI design updates, dashboard improvements and many more. We are also pleased to introduce a pre-release of our benchmarking analytics capabilities which give you the opportunity to compare your performance to companies like yours in seconds*. The updates in this release are aimed at reducing your time-to-analysis and value, while increasing the usability of the SAP Signavio Process Transformation Suite.

You can find a summary of the main highlights below.

SAP Signavio Benchmarking Analytics

Benchmarking is central to fully understanding and driving business performance and is key in helping you to define what ‘good’ looks like, especially in a fast-changing and volatile environment. What does best in class look like for my industry? How do I compare against peers? Where am I performing well and where do I have gaps and opportunities for improvement?

With the November 2023 release, we are introducing SAP Signavio Benchmarking Analytics, a new extension of the Process Discovery report. These new capabilities will help you answer business performance questions such as those mentioned above. You will be able to compare your organization’s performance with companies like yours within seconds, based on an unparalleled source of industry data. Benchmarking will help your business to easily identify improvement areas, build a business case for transformation, set attainable goals, and monitor improvement. *A first limited pre-release of these new benchmarking capabilities is being rolled out to users of the report.

SAP Signavio Process Insights

SAP Signavio Process Insights delivers new updates designed to give you a more holistic overview of business performance as well as faster time to analysis and increased collaboration.

• Public analytical APIs
• Redesign of UI
• Value accelerators for contract accounting, SAP Ariba and Enterprise Warehouse Management (EWM; see accelerators section)

Public analytical APIs

Being able to continuously share insights and metrics with relevant stakeholders in a fast way is increasingly becoming important. To this end, we are pleased to introduce Public analytical APIs with this release as they give you the opportunity to connect SAP Signavio Process Insights to the analytical solution of choice. Data in SAP Signavio Process Insights can be integrated with data sources beyond process performance to provide a more holistic picture of the business’ performance. This update is also aimed at facilitating and increasing collaboration.

Redesign of UI

As part of the incremental updates to the SAP Signavio Process Transformation suite UI, we are pleased to announce the redesign of SAP Signavio Process Insights’ UI. The new design is aimed at improving the usability of SAP Signavio Process Signavio Process Insights, as well as provide a seamless user experience across the whole suite, once all the design updates are concluded. In the interim period, while users get used to the new design there will be a toggle bar that at the top that lets them switch between the 2 designs as they get used to the new design.

Please note that this update will not be in the current Process Discovery. It will be in the next update in January 2024.

New SAP Signavio Process Insights UI design

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SAP Signavio Process Intelligence

The November 2023 release of SAP Signavio Process Intelligence brings several enhancements and product updates. Our focus has been on improving capabilities for faster insights, data maintainability, and enhanced connectivity. Additionally, we have enhanced usability, improved performance, and enhanced process data management capabilities.

To further streamline the customer experience, we have introduced new ready-to-use content and accelerators that will help reduce the time it takes to gain insights and achieve value with our solution (refer to the “Value Accelerators” section). Additionally, we have introduced several updates for Actions.

These are the main updates for this release:

• Updated UI for easier widget building experience (opt-in)
• Improvements concerning business processes interplay such as a new algorithm to generate business process models from mined variants and an automapping functionality.
• Create actions from widgets and dashboards
• Value accelerators (see accelerators section)

Introducing, with this release, an updated UI that makes it easier to build widgets, especially for business users as well as a data explorer to select data, metrics, and attributes with drag-and-drop functionality. This update provides a better user experience, lowering entry barriers especially for inexperienced users and making the solution even more intuitive than today. We offer this as an opt-in functionality, allowing you to switch seamlessly between the legacy design and the updated design, thus helping you to adapt at your own pace.

Updated widget builder UI

Click here to start step-by-step tutorial for this feature.

New algorithm to generate business process models from mined data

The process mining engine’s ability to analyze process variants from system data is crucial, especially for exploration use-cases. By employing a data-driven approach, process owners can gain valuable insights into the actual execution of the process. SAP Signavio Process Intelligence has always been focused on combining aspects of data and business processes in the best possible manner. With this update, automatically generated business process models (via “Generate BPMN” variant widget feature) become more accurately depicted and are modeled in a more natural, easy to understand form. This update paves the ground for improved collaboration across departments, especially shared IT and business domains.

Click here to start step-by-step tutorial for this feature.

New algorithm to generate business process models from mined data

The process mining engine’s ability to analyze process variants from system data is crucial, especially for exploration use-cases. By employing a data-driven approach, process owners can gain valuable insights into the actual execution of the process. SAP Signavio Process Intelligence has always been focused on combining aspects of data and business processes in the best possible manner. With this update, automatically generated business process models (via “Generate BPMN” variant widget feature) become more accurately depicted and are modeled in a more natural, easy to understand form. This update paves the ground for improved collaboration across departments, especially shared IT and business domains.

New BMPN process model generated from improved algorithm

Click here to start step-by-step tutorial for this feature.

Improved business process mapping section incl. auto-map functionality:

With this update we enhance the current business process mapping section by improving BPMN diagrams and their event mapping. The newly introduced auto-mapping functionality enables users to automatically link system events with business process activities. Automated mapping can be triggered by the push of a button and is based on the naming of the events and activities. The new auto-mapping functionality speeds up time-to-value, especially for discovery and conformance scenarios. It also incentivizes users to (re-) use existing templates even more when process models and transformation data templates naming specifications match.

The improved business process mapping section has a more intuitive and granular view of what events are mapped to which business process activity. This further improves the usability as users now see at a glance what event is mapped to which activity. It also reduces click-time and potential additional undo/redo actions thus improving overall time-to-value.

Automapping events

Click here to start step-by-step tutorial for this feature.

Improved map events section

Create actions from widgets and dashboards: 

This new feature allows users to create actions directly from widgets and dashboards, eliminating the need to navigate away from the analysis canvas and potentially losing context. Analysts can now leverage the existing logic in the widget (or dashboard respectively), reducing the time and effort required to build a query from scratch in SAP Signavio Analytics Language (SIGNAL). This feature enhances the overall user flow and expedites the time to value for users.

Create actions from widgets

Click here to start a step-by-step tutorial of this feature.

Actions from dashboards

Click here to start a step-by-step tutorial of this feature.

SAP Signavio Process Manager

Signavio Process Manager delivers 2 main updates with the November 2023 release:

• Business process model connector for optimized connectivity and synchronization
• Process Model Dashboards (see SAP Signavio Collaboration Hub)

Business process model connector for optimized connectivity and synchronization

Available with this release in SAP Signavio Process Manager is an enhanced version the business process model connector for SAP Signavio solutions. The connector now offers optimized connectivity, synchronization, and error messages, ensuring enhanced usability and reliability.

Users can now receive improved error messages with more technical details about the error and new warning messages if any business process modeling notation (BPMN) models were ignored during synchronization. They can also benefit from optimized connectivity with support for additional SAP Signavio data centers and SAP Solution Manager support packages.

Business process model connector

SAP Signavio Journey Modeler

We are pleased to introduce the following features for SAP Signavio Journey Modeler:

• Customer experience data feed through Qualtrics integration
• APIs for customer experience metrics

Customer experience data feed through Qualtrics integration

SAP Signavio Journey Modeler will now be able to harness Qualtrics NPS data. Enriching customer journeys with experience data is crucial, yet often can complex and prone to inaccuracies. Through a direct integration with Qualtrics, the SAP Signavio Journey Modeler simplifies this process.

With this integration, users will now be able to ensure consistent updates and minimize inaccuracies. It provides an effortless flow of NPS data, streamlining analytics and bolstering journey insights.

Qualtrics integration

APIs for customer experience metrics

Enriching customer journeys with operational and experience data can be time-consuming and error prone. With this release, SAP Signavio Journey Modeler’s ingestion APIs offer a solution by connecting your chosen system with SAP Signavio Journey Modeler, users can automate data updates, reducing potential human error, and saving both time and cost. This feature enables a seamless data feed, helping to keep your metrics up-to-date and facilitating data-driven journey modeling.

API for customer experience metrics

SAP Signavio Process Governance

With the November 2023 release, we are pleased to introduce the following features for SAP Signavio Process Governance:

• Analytics APIs: Report on process governance cases in your preferred analytics platform
• Rating of processes by end users

Analytics APIs: Report on process governance cases in your preferred analytics reporting tool

The new Analytics APIs empower users to seamlessly generate and submit reports directly within their preferred analytics platform. By creating a personalized API key, users can seamlessly integrate with external BI tools for comprehensive reporting on approval cases, complete with detailed case attributes. This innovative feature not only enhances visibility into governance cases across SAP Signavio but also provides users with valuable context for decision-making by displaying governance case information alongside key business KPIs. The result is a significant time and cost-saving advantage, as users can now have process governance directly within their tool of choice, eliminating the need and expense of learning another analytics tool.

Reporting APIs

Rating of processes by end users

This new feature is an intuitive process-rating option and feedback input to collect tangible and structured feedback from process collaborators and consumers within the organization to enhance process quality. By providing users with the ability to track rating trends over time and offering insightful reports on process quality, this feature empowers individuals to make informed and data-driven improvements. Not only will these improvements foster a more collaborative and transparent working environment, you will also see an increase in efficiency and effectiveness within your organization.

Process rating

SAP Signavio Process Collaboration Hub

Process model dashboards

Administrators can now efficiently manage and monitor process models, workspaces, and user metrics using pre-defined dashboards, available in the SAP Signavio Process Collaboration Hub. This feature ensures optimal usage and relevance of process models for process modelers across the organization by allowing users to review key statistics of their available process models and an overview of the usage of the current workspace.

Process metrics dashboard with rating

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SAP Signavio Value Accelerators

The following SAP Signavio Value Accelerators were released:

• SAP Signavio Process Transformation Suite
  • Value accelerators for SAP ERP transformations (plug and gain approach)
• SAP Signavio Process Manager
  • Process models for enterprise management layer for SAP S/4HANA
• SAP Signavio Process Insights
  • Value accelerator for contract accounting, SAP Ariba and EWM
• SAP Signavio Process Intelligence
  • Value accelerator for acquire-to-onboard process in SAP ERP Central Component
  • Value accelerators for procure-to-pay process in SAP Ariba and SAP S/4HANA/SAP ERP Central Component
  • Value accelerator for vendor-invoice-management process in OpenText
• New dashboard delivery capabilities

SAP Signavio Process Transformation Suite: Value accelerators for SAP ERP transformations (plug and gain approach)

The November release comes with new value accelerators supporting SAP ERP transformations (plug and gain). The value accelerator for Transaction Code Analysis in SAP ERP Transformations features new metrics and investigations to analyse transaction code usage for lead to cash, source to pay, plan to fulfil, acquire to decommission processes. The value accelerator for SAP ERP Transformations delivering process house enhancements is aimed at offering additional process house views to help you gain increased transparency on current status of transactions, custom code and completion.

Click here to start step-by-step tutorial for this feature.

SAP Signavio Process Manager: Process models for enterprise management layer for SAP S/4HANA

This new value accelerator for SAP Signavio Process Manager provides navigation elements and visuals, process models and value chains, and dictionary entries. Users will not only be able to leverage best practice content to kick-start the implementation of their SAP ERP, but also accelerate fit-to-standard workshops and implement SAP S/4HANA aligned with SAP standard processes.

Process models for enterprise management layer for SAP S/4HANA

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SAP Signavio Process Insights: Value accelerator for contract accounting, SAP Ariba and EWM 

With the November 2023 release, SAP Signavio Process Insights provides new content for contract accounting, the SAP Ariba solutions and embedded warehouse management (EWM) functionality in SAP S/4HANA. Process owners, transformation leads, and decision makers gain access to an increasing number of preconfigured process flows, performance indicators, and improvement recommendations, providing a faster way to insights.

Click here for a step-by-step tutorial of this feature.

SAP Signavio Process Intelligence: Value accelerator for acquire-to-onboard process in SAP ERP Central Component

This value accelerator for SAP Signavio Process Intelligence helps you to jump start the analysis of the acquire-to-onboard processes in SAP ECC. Any company that manages tangible assets (e.g. laptops) will look at improving this process to obtain new levels of efficiencies and optimize working capital.  By leveraging this value accelerator, you will speed up the time to start the mining journey with SAP Signavio Process Intelligence. Ultimately, you can get a better understanding of your acquire-to-onboard process, inefficiencies, their root causes and improvement potential.

Acquire-to-onboard

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SAP Signavio Process Intelligence: Value accelerator for procure to pay in SAP Ariba, SAP ERP Central Component and SAP S/4HANA

This new value accelerator helps you to speed up the time to analyze the procure to pay process in SAP Ariba, SAP ECC and SAP S/4HANA systems. As the result of process mining and analysis, you can achieve systematic enhancements to your procure-to-pay process and expect positive effects on supplier reliability, contributing to streamlined workflows, reduced errors, and increased efficiency. Also, you can ensure better compliance to regulatory standards, as well as identify areas for cost reduction and efficiency, helping you optimize working capital. This value accelerator provides data transformation, metrics and dashboard templates that help you jumpstart process analysis and obtain the benefits of process mining with speed and less efforts.

SAP Ariba and SAP ERP – Procure-to-pay

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SAP Signavio Process Intelligence: Value accelerator for vendor-invoice-management process in OpenText

This value accelerator for vendor-invoice-management in OpenText helps you to achieve transparency in your invoice processing by providing a templated approach that enables you to jumpstart your process mining journey in finance. Process mining and analysis plays a critical role in minimizing data discrepancies, guaranteeing process precision, and streamlining workflows for optimal performance. Process mining allows you can elevate the overall quality of your invoice processing and ultimately lower the cost associated with each invoice. With this new accelerator you can speed up time-to-insight and ultimately the time to accrue these benefits. It delivers data transformation and metrics templates for the vendor-invoice management process in OpenText.

OpenText – Vendor invoice management

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SAP Signavio Process Intelligence: New dashboards delivery capabilities

Importantly, the November release also comes with new dashboards delivery capabilities.​ Building dashboards from scratch for process mining analysis can be time consuming and can take a lot of effort. By logging into the SAP Signavio Collaboration Hub, SAP Signavio Process Intelligence users can browse and install ready-to-use dashboards and related metrics, reducing  time to insight and the internal effort of their development teams. Pre-built dashboard templates with related metrics focus on specific use cases and build upon process best practices, providing support to your specific process mining needs. This is a limited release focused on dashboards. The full scope release with more accelerators and functionality for all licenses is planned to come in 2024.

New dashboard delivery capability

Summary

The main benefits from this release include faster time-to-analysis and value realization, easily identifying and prioritizing improvement areas, data-driven decision-making with enriched, actionable insights, enhanced user experience and increased collaboration. This blog post only provides an overview of the latest features and enhancements of SAP Signavio Process Transformation Suite with our November 2023 release. For more details, please read our release notes.

Please feel free to share your questions around the release or feedback in the comments with us. You can also reach out to us via the SAP Signavio Community.