Following on from the analysis exercise we completed with the SAP support team around the calls logged in relation to SAP EWM, we did a similar exercise analysing all the tickets raised for SAP TM over the past 3 months.
We found a pattern of calls linked to Freight orders, ERP/TM integration, FSD Posting error , EWM/TM integration, Data inconsistency, deleted queues, etc.
In order to resolve these issues, we’ve compiled a list of the most common solutions provided, some are SAP notes, SAP KBA’s and Best Practice.
Link to SAP Support Portal https://support.sap.com/en/index.html
| Integration | |
| 3018355 | Supported functional scope and restrictions of the TU-based TM EWM Integration for shippers |
| 3125518 | bgRFC maintenance in the context of SAP Transportation Management |
| 2963724 | Mandatory corrections for trigger and strategy processing (bgRFC) |
| 1984252 | Supported functional scope of the direct TM EWM Integration for shippers |
| 3018355 | Supported functional scope and restrictions of the TU-based TM EWM Integration for shippers |
| Costing | |
| 2146545 | Freight cost distribution integration with SAP ERP is not correctly creating agency business document. |
| 3245788 | No reassignment of FUs from an OTR to a DTR in case of one-time-locations |
| 3150919 | Dispute case is not getting processed when corresponding Freight document has more than one carrier |
| 3209408 | Incorrect line numbers for manually inserted charge lines |
| 3292598 | Charge calculation completion success message does not appear when an order is created from agreement item |
| 2955090 | The invoiced amount is calculated wrongly for charge lines with Final Amount Fixed in delta settlement while performing manual change. |
| 3358125 | SPRO Customizing “Assign Carrier Condition Types to SAP TM Charge Types” is not checking Charge Type maintained. |
| 3278556 | Price Unit validation for manual charge line |
| Master Data | |
| 3254974 | FU creation without location when using shipping points without address |
| 3202837 | No delivery is assigned to TU |
| 3060415 | Different FU split rules between STO and SO |
| 2463749 | TM Message Settings |
| Package Builder | |
| 3014306 | Inconsistent FU item data after FU reassignment when using package builder |
| 3070682 | Item ID of product sub item missing in FU after an update when using package builder |
| Data Inconsistency | |
| 3190466 | Mandatory corrections related to inconsistencies in Freight Documents |
| 3215359 | Unnecessary sub item in FU / FO when using free goods |
| Short Dump | |
| 3069068 | Short dump in method GET_SUPPL_REC_ENTITIES_BY_TOR of class /SCMTMS/CL_TOR_HELPER_COMMON |
| 3128515 | Dump when transferring the freight settlement document |
Before logging an incident, a note/KBA may be available to resolve your problem and save you time for other deliverables.
In my next blog I plan to delve into the world of automation in Logistics. Thank you for reading my blog, please share your feedback in the comments section.
For more updates on Transportation Management please visit https://community.sap.com/topics/transportation-management
If you have any questions on Transportation Management please visit https://answers.sap.com/tags/01200615320800000686
Feel free to connect with me on LinkedIn http://www.linkedin.com/in/ravine-lala-logistics or the SAP Community Ravine Lala
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