Observability on SAP Commerce Cloud is mainly based on 2 tools :
This article is a quick guide on how to find resources for these on help.sap.com
Dynatrace is the APM used on SAP Commerce Cloud.
Description | Link |
Here is a quick introduction with a video on Dynatrace | Dynatrace Service Overview |
How to gain access to Dynatrace. | Accessing Dynatrace |
How to check status of the platform. | Viewing System Status |
How to resolve a performance issue. | Identifying and Resolving Issues |
How to receive monitoring alerts. | Receiving Monitoring Alerts |
Optional service : Digital Experience Monitoring. | Optional Services and Solutions |
Once first level acquired, go to the root page Dynatrace Feature Guide for SAP Commerce for further topics.
SAP Cloud Logging uses OpenSearch to access logs of the system.
Description | Link |
How to access to logs. | Accessing Environment Logs |
How to access Apache Tomcat logs | Accessing Apache Tomcat Logs |
How to create filters and labels | OpenSearch Filters and Labels |
How to create alerts | Creating Alerts, Monitors, and Triggers |
How to access logs through Blob Storage | Commerce Logs Blob Storage |