Some months ago, Naeem and I blogged about the newly introduced capability within SAP Landscape Management Cloud to emit business events in the CloudEvents.io format. As of today, it’s possible to emit events when operations are started, finished, or have failed. Details about these events and their payload can be found at https://api.sap.com/event/OperationEvents/resource. I wrote about what’s possible with event-driven infrastructure automation here and Naeem provided a good example how this can look like in real life when you trigger a script with such a business event. This script can kick-off follow-up tasks which could be a notification to a Microsoft Teams webhook. Have a look at Naeem’s example!

In case you are not familiar with scripting such notification and you just want to setup alerts without any scripting environment in the middle, SAP Alert Notification service for SAP BTP can help you out. It “offers a common API for providers to publish alerts and for consumers to subscribe to these alerts. It is designed to send automatically real-time notifications and alerts about events that may be of interest to the business and operations.“ The idea of the service is that there is an event sent to SAP Alert Notification Service and under a certain condition, an action is triggered. Conditions can depend on the event payload or the event context itself. The action defines where the event is forwarded. There are many pre-built options for such actions which you can find in the SAP Help Portal:

Actions of SAP Alert Notification Service, source: SAP Help Portal