To facilitate the huge scale of Cloudflare’s customer base, we maintain data centers which span more than 300 cities in over 100 countries, including approximately 30 locations in Mainland China.

The Cloudflare global network is built to be continuously updated in a zero downtime manner, but some changes may need a server reboot to safely take effect. To enable this, we have mechanisms for the whole fleet to automatically reboot with changes gated on a unique identifier for the reboot cycle. Each data center has a maintenance window, which is a time period - usually a couple of hours - during which reboots are permitted.

We take our customer experience very seriously, and hence we have several mechanisms to ensure that disruption to customer traffic does not occur. One example is Unimog, our in-house load balancer that spreads load across the servers in a data center, ensuring that there is no disruption when a server is taken out for routine maintenance.

The SRE team decided to further reduce risk by only allowing reboots in a data center when the customer traffic is at the lowest. We also needed to automate the existing manual process for determining the window - eliminating toil.

In this post, we’ll discuss how the team improved this manual process and automated the determination of these windows using a trigonometric function - sinusoidal wave fitting.

When is the best time to reboot?

Thanks to how efficient our load-balancing framework is within a data center, technically we could proceed to schedule reboots throughout the day with zero impact to traffic flowing through the data center. However, operationally the management is simplified by requiring reboots take place between certain times for each data center. It both acts as a rate-limiter to avoid rebooting all servers in our larger data centers in a single day, and makes remediating any unforeseen issues that arise during the reboots more straightforward, as issues can be caught within the first batch of reboots.

One of the first steps is to determine the time window during which we are going to allow these reboots to take place; choosing the relative low-traffic period for a data center makes the most sense for obvious reasons. In the past, these low-traffic windows were found manually by humans reviewing historical traffic trends present in our metrics; it was SRE who were responsible for creating and maintaining the definition of these windows, which became particularly toilsome:

1. Traffic trends are always changing, requiring increasingly frequent reviews of maintenance hours.
2. We move quickly at Cloudflare, there is always a data center in a state of provisioning, making it difficult to keep maintenance windows up-to-date.
3. The system was inflexible, and provided no dynamic decision-making.
4. This responsibility became SRE toil as it was repetitive, process-based work that could and should be automated.

Time to be more efficient

We quickly realized that we needed to make this process more efficient using automation. An ideal solution would be one that was accurate, easy to maintain, re-usable, and could be consumed by other teams.

A theoretical solution to this was sine-fitting on the CPU pattern of the data center over a configurable period. e.g. two weeks. This method is a way to transform the pattern into a theoretical sinusoidal wave as shown in the image below.

With a sine wave, the most common troughs can be determined. The periods where these troughs occur are then used as options for the maintenance window.

Sinusoidal wave theory - the secret sauce

We think math is fun and were excited to see how this held up in practice. To implement the logic and tests, we needed to understand the theory. This section details the important bits for anyone that is interested in implementing this for their maintenance cycles as well.

The image below shows a theoretical representation of a sine wave. It is represented by the mathematical function y(t) = Asin(2πft + φ) where A = Amplitude, f = Frequency, t = Time and φ = Phase.

In practice, various programming language packages exist to fit an arbitrary dataset on a curve. For example, Python has the scipy curve_fit function.

We used Python and to make the result more accurate, it is recommended to include arbitrary values as initial guesses. These are described below;

Amplitude: This is the distance from the peak/valley to the time axis, and is approximated as the standard deviation multiplied by √2. The standard deviation represents the variability in the data points, and for a sine wave that varies between -1 and +1, the standard deviation is approximately 0.707 (or 1/√2). Therefore, by multiplying the standard deviation of the data by √2, we can represent an approximation of the amplitude.

Frequency: This is the number of cycles (time periods) in one second. We are concerned with the daily CPU pattern, meaning that the guess should be one full wave every 24 hours (i.e. 1/86400).

Phase: This is the position of the wave at T=0. No guess is needed for this.

Offset: To fit the sine wave on the CPU values, we need to shift upwards by the offset. This offset is the mean of the CPU values.

Here’s a basic example of how it can be implemented in Python:

timestamps = numpy.array(timestamps)
cpu = numpy.array(cpu)
guess_freq = 1 / 86400  # 24h periodicity
guess_amp = numpy.std(cpu) * 2.0**0.5
guess_offset = numpy.mean(cpu)
guess = numpy.array([guess_amp, 2.0 * numpy.pi * guess_freq, 0.0, guess_offset])
 
def sinfunc(timestamps, amplitude, frequency, phase, offset):
    return amplitude * numpy.sin(frequency * timestamps + phase) + offset
 
amplitude, frequency, phase, offset, _ = scipy.optimize.curve_fit(
    sinfunc, timestamps, cpu, p0=guess, maxfev=2000
)

Applying the theory

With the theory understood, we implemented this logic in our reboot system. To determine the window, the reboot system queries Prometheus for the data center CPU over a configurable period and attempts to fit a curve on the resultant pattern.

If there’s an accurate enough fit, the window is cached in Consul along with other metadata. Otherwise, fallback logic is implemented. For various reasons, some data centers might not have enough data for a fit at that moment. For example, a data center which was only recently provisioned and hasn’t served enough traffic yet.

When a server requests to reboot, the system checks if the current time is within the maintenance window first, before running other pre-flight checks. In most cases the window already exists because of the prefetch mechanism implemented, but when it doesn’t due to Consul session expiry or some other reason, it is computed using the CPU data in Prometheus.

The considerations in this phase were:

Caching: Calculation of the window should only be done over a pre-decided validity period. To achieve this we store the information in a Consul KV, along with a session lock that expires after the validity period. We have mentioned in the past that we use Consul as a service-discovery and key-value storage mechanism. This is an example of the latter.

Pre-fetch: In practice, it makes sense to control when this computation happens. There are several options but the most efficient was to implement a pre-fetch of this window on startup of the reboot system.

Observability: We exported a couple of metrics to Prometheus, which help us understand the decisions being made and any errors we need to address. We also export the maintenance window itself for consumption by other automated systems and teams.

How accurate is this fit?

Most load patterns fit into the sine wave, but there are some edge cases occasionally. e.g. a smaller data center that has a constant CPU. In those cases we have fallback mechanisms, but it also got us thinking about how to determine the accuracy of each fit.

With accuracy data we can make smarter decisions about accepting the automatic window, track regressions and unearth data centers with unexpected patterns. The theoretical solution here is referred to as the goodness of fit.

Curve fitting in Python with curve_fit describes curve fitting and calculating the chi-squared value. The formula for a goodness of fit chi-squared test in the image below:

The different values are the observed (Yi), expected (f(Xi)) and uncertainty. In this theory, the closer the chi-square value to the length of the sample, the better the fit is. Chi-squared values that are a lot smaller than the length represent an overestimated uncertainty and much larger represent a bad fit.

This is implemented with a simple formula:

def goodness_of_fit(observed, expected):
 
    chisq = numpy.sum(((observed - expected)/ numpy.std(observed)) ** 2)
 
    # Present the chisq value percentage relative to the sample length
    n = len(observed)
    return ((n - chisq) / n) * 100

The observed result of this is that the smaller the chi-squared, the more accurate the fit and vice versa. Hence we can provide a fit percentage of the difference between the length and the chi-squared.

There are three main types of fit, as shown in the images below.

Bad Fit

These data centers do not exhibit a sinusoidal pattern and the maintenance window can only be determined arbitrarily. This is common in test data centers which do not handle customer traffic. In these cases, it makes sense to turn off load-based reboots and use an arbitrary window. In these cases, it is common to require faster reboots on a different schedule to catch any potential issues early.

Skewed Fit

These data centers exhibit sinusoidal traffic patterns but are a bit skewed, with some smaller troughs within the wave cycle. The troughs (and hence the windows) are still correct, but the accuracy of fit is reduced.

Great Fit

These are data centers with very clear patterns and great fits. This is the ideal scenario and most fall into this category.

What’s next?

We will continue to iterate on this to make it more accurate, and provide more ways to consume the information. We have a variety of maintenance use-cases that cut across multiple organizations, and it’s exciting to see the information used more widely besides reboots. For example, teams can use maintenance windows to make automated decisions in downstream services such as running compute-intensive background tasks only in those periods.

I want to do this type of work

If you found this post very interesting and want to contribute, take a look at our careers page for open positions! We’d love to have a conversation with you.

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